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Windows 10 – Reinstall Office 2010 – Error 1719

Had a customer that needed their older version of Office Pro Plus 2010 reinstalled. During the installation I got the following error.

The error lead me to the following Microsoft support page.

https://support.microsoft.com/en-us/help/2642495/the-windows-installer-service-could-not-be-accessed-error-when-you-try

I used Method 1 and was successful. Make sure to include the following line at the top of the Registry entry.

Windows Registry Editor Version 5.00

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Not Receiving Emails In Office 365 – After My Mailbox Was Compromised.

We had a customer get their Office 365 email account compromised / attacked. The password was reset and the user could send email she just didn’t receive them.

I went into her online Office 365 account and verified the issue. This page lead me to the fix.

https://support.office.com/en-us/article/Find-and-fix-email-delivery-issues-as-an-Office-365-for-business-admin-e7758b99-1896-41db-bf39-51e2dba21de6

Their advice to check the mail flow helped me solve the issue.

You need to go into the individuals account and click on the setting gear icon in the upper-right:

Scroll down to “Your App Settings” and click on “Mail”.

On the left-hand side menu, in the “mail” section, click on “Inbox and sweep rules”.  Go through the rules to see if there is a rule that is causing your issue.

The attacker set up a rule for the emails to go to the “deleted” folder. A common practice.

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CSS Warp Text

Working on a new project I wanted to create a badge that would have warped text with a dynamic date. It would be a flag with the text of how long the company has been in business. They started in 1997 and I used PHP to get the current year and display in the warped text.

This site helped me accomplish this.

http://csswarp.eleqtriq.com/

I took a little bit to understand how it sets the position, but when you understand it this site is incredibly helpful.

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Install Godaddy SSL Certificate Into A 2010 Exchange

We got a notification from Godaddy that our SSL has been renewed and is ready to be downloaded and installed. This download will not work you will need to Re-key, wait for verification ( 30 minutes ), and install this new certificate.

  • Log into the Exchange Console and click on “New Exchange Certificate“.
  • Give the new cert a name. I prefer to match the domian the cert is for such as “mail.mydomain.com“. If the common name doesn’t match the certificate name you will get warnings when you visit the page.
  • We often don’t use the “wildcard” feature, so we leave it blank.
  • In the Exchange Configuration page we set the following settings.
    • Client Access Server ( Exchange Active Sync )
      Check “enable” and use “mail.mydomain.com“.
    • Client Access Server (Web Services, Outlook Anywhere, and Autodiscover)
      Check “Enable Web Services is enabled“.
      Check “Outlook Anywhere is enabled
      External host name for your organization
      remote.domain.com, mail.domain,com
      Check “Autodiscover used on the Internet
      Check “Short URL
      Autodiscover URL
      remote.domain.com
    • Client Access Server (POP/IMAP)
      Don’t check anything. We don’t use these anymore, but you can if you need it.
    • Unified Message Server
      Do not check this.
    • Hub Transport Server
      Leave these unchecked.
    • Legacy Exchange Server
      Leave unchecked.
  • Click Next
  • Certificate Domains
    Verify the Domains and click next.
  • Organization and Location – Just fill out the company information
  • In the Certificate Configuration verify the “CN” or “Common name” is “mail.mydomain.com” and click “New“.  The certificate will complete, but it will take up to an hour to be verified. After that you can download it from Godaddy.
  • Log into the Godaddy account and to the Certificates area. Find the Cert you are looking for, select the type, and hit download.
  • Unzip the download.
  • Go back to the Exchange server, select the “pending” cert, and click on the “Complete Pending Request”.
  • Hit browse to find the “.crt” file. You will need to change file type to “All Files(*.*)
  • Select your “.crt” file and hit the “open” button.
  • Hit the complete button.
  • You can now go back to the Exchange Server and assign Services such as IIS, SMTP to the cert.

Here is a great article from Godaddy explaining the Cert on an Exchange 2010

https://www.godaddy.com/help/exchange-server-2010-install-a-certificate-5863

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Solved – WordPress – Fatal error: Allowed memory size of

We had a Godaddy domain IP address change and afterwards we unable to access sites we had in a sub-domain. After the IP issue was resolved the sites still didn’t come up. The page read

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 2348617 bytes) in

This article solved our issue.

http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

We just had to add the following line to the “wp-config.php” file.

define( 'WP_MEMORY_LIMIT', '256M');
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c:\windows\system32\config\systemprofile|Desktop + unavailable

Had a customer with a very slow computer. When we examined the Resource Manager there were some processes that could be ended. After the processes were ended the desktop disappeared, and we got the following error message.

A search lead us to a bunch of results. I used the following YouTube Video to help me solve the issue.

https://www.youtube.com/watch?v=bzq9hMWjQK8

 

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Surface Pro Won’t Charge

We had a call from a customer with 3 surface pros that were no longer charging. We discovered it was a known problem. The fix is to go into the “Device Manager” and uninstall the battery. Make sure to not remove the AC device. Restart and the correct driver will re-install. There is one more step to run a fix. This will keep this issue from coming back. We found the fix on this page.

https://support.microsoft.com/en-us/help/4023536/surface-surface-battery-wont-charge

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