VIPRE – A problem has occurred in VIPRE Threat Scanner

We had a customer who was having VIPRE pop ups. Here is a screenshot of what they were getting.

I contacted VIPRE and they knew right a way how to fix it. They said it was a bad definition that came down in early February. The fix is to download a small file that will remove the old definitions and restart the agent.  Here is the link they sent us.

https://homesupport.vipre.com/support/solutions/articles/1000259870-vipre-alert-2-6-2018-problem-has-occurred-in-vipre-scanning-engine-or-vipre-threat-scanner

I ran the executable which only took few minutes and I got a popup saying VIPRE was my antivirus. I could see in the VIPRE Console on the server that the definitions were updating, so the Console and the agent were communicating again.

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Windows Security Outlook Connecting To Prompt Dialog Box

Had a user getting prompted by Outlook to enter credentials for another email account. There were no additional accounts attached to her outlook. I ended up using Microsoft’s Credential Manager and deleting out all the entries. This time when Outlook opened it was asking to log into a different account that the user once had linked to her email account. I quit Outlook and went back to the credential Manager and deleted out a new entry. Restarted Outlook and the issue was solved.

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Domain Expiration SEO Registration Is Set To Expire – Scam

We have recently received a couple of emails asking us to re-register our SEO ( Search Engine Optimization ). There is a link to pay.

This is obviously a scam. The SEO are carefully crafted words in the webpage. You can pay someone to craft the SEO and put it in the page, but you don’t need to “register” anything.

The company is qualiSEO.org. They charge $75.00 per year with multi-year discounts.

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Is Google Ranking Websites With SSL higher?

We have been hearing about this since the beginning of the year, and yes we are hearing this from our hosting companies. We used Sucuri a number of times to have a some nasty website attacks cleaned up. They have also recently paired up with some hosting companies such as SiteGround because of the number of attacks across the web.

I watched a recent webinar from Sucuri and they are saying it is true that Google will make your site less important in their search results if you are not using an SSL. This is for straight HTML sites as well as an CMS ECommerce site.

The cost for an SSL is around $100 per year. Installing the SSL and configuring your website to work with the SSL takes a bit of work, but we are use to it. If you are interested in upgrading your site security and need some help feel free to contact us.

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Protecting From WannaCry Ransomware

We have been diligently verifying our customers computer systems are up-to-date and protected from the lastest round of Ransomware called “WannaCry”.

Not sure exactly what patches needed to be applied I found a good page from SolarWinds the lists the appropriate patches for a given Operating System.

https://support.solarwindsmsp.com/

Microsoft’s Update Catalog allows you to download the the “.MSU” patches. Microsoft recommends using Internet Explorer to download and install the patches. You may need to set downloads to “enable”. In Internet Explorer Tools, under the Security tab, select “Custom Level.”. Scroll down till you see “Download” and click enable.

For antivirus we have been using Vipre. We received a email from Virpe stating the were already protecting customer before the virus was released. That will save us a considerable hassle. Here is the link the sent us.

https://blog.vipreantivirus.com/important-news/urgent-announcement-wanacryptor-wannacry-information/?mkt_tok=eyJpIjoiT1RnME5XUXpObU13TVRVeCIsInQiOiJoQ1FNVmJsQjh3YUpmTFFQUEowbDZpUzZFTG1FV3g5NkN4cnNcL2RKN1AzSWZXSlZwaTA0UUFQTHF4N29lMndwSDlcL2pxK0I2QlVSbGJ0V2NPdDBuMnhhUktKOWlHdW1UbG1Lakp0NFNrTFhYV2lhQVFhM2N2elNMWG5mTHJFTUlxIn0%3D

This list above is good to know the patches.  The next step was to disable “SMB1”. I logged onto the clients server and open Powershell as an administrator, and ran the following commands.

sc.exe config lanmanworkstation depend= bowser/mrxsmb20/nsi
sc.exe config mrxsmb10 start= disabled

All of these updates required a reboot of the server.

Let us know if this helps you…