Browser Not Going To Site – Search Encrypt

We got a call from a customer who couldn’t get to a website she uses everyday. The issue was in Chrome. I went to the extensions to see if anything strange was installed. I saw “Search Encrypt“.

A quick search lead me to an article at Malwarebytes.

https://forums.malwarebytes.com/topic/226686-removal-instructions-for-search-encrypt/

This article was on removing Search Encrypt and a lot of places label it as Malware. We would too.

Let us know if this helped you…

 

Function Keys Not Working On Keyboard

We got a call from a user who says the keyboard it typing wrong letters. We used the “Device Manager” to see if the driver was up-to-date, and it was. We discovered there was a Extension in her Chrome browser that was labeled as Malware and was suppose to help type-to-search. We removed this Extension, reset the browser, and restarted the machine.

When the machine came back up we found the keyboard to work fine. The customer said the Function Keys still didn’t work right. In a search we discovered this article and the “Function Lock” key.

https://support.microsoft.com/en-us/help/894513/resolve-unexpected-function-f1-f12-or-other-special-key-behavior-on-a

Sure enough the customer had a “F Lock” key. She pressed this key and turned off the function lock and everything was working as normal.

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Google Maps API Setting Up Billing Payments

After June 11, 2018 Google now charges for accessing the Maps API. This API is used often with website plug-ins. Here are the steps I have taken to get this resolved.  This is what the broken API looks like.

I hope this helps someone else out there….

 

 

Google Maps API Now Requiring Payment

Working on a website that is using Hot Themes extension Hot Maps and the module is suddenly broken. The browser console is pointing to a an invalid API code. I logged into to Google to update the API and copying the Key I have been using for months, but the map is still broken.

Hot Themes tech support is telling me to go to the page to get the API Key.

https://developers.google.com/maps/documentation/javascript/get-api-key

When i get there I am being informed about a new pricing structure starting on June 11, 2018.

Clicked on “Get Started”.

Selected “Maps” and clicked “Continue”.

I used the down arrow to select the “Project”.

I am now presented to “Create Billing Account”.

This was a free service. I clicked “Cancel” and got the next screen which looked promising.

I was brought to a screen to enter a credit card. I am doing this for a company I work for and don’t want to enter my personal card info, so I was stuck.

I am hoping to get this resolved. I have been in contact with HotJoomlaTemplates and I am not sure they know about this new process.

 

Check Website To See If It Is Optimized

There are so many tools out there to evaluate your website, but somehow when it comes from Google it is the one I trust the most. Google has been writing the book on page ranking for years, so I am putting my faith in their tool to be a good one.

I ran an test on my new site as comparison to the old site and this tool made me feel really good about the work I was doing. I was so happy about it I decided to make this post. Here is a link to Google’s tool.

https://developers.google.com/speed/pagespeed/insights/

Let us know if this helped you…

 

Google Calendar RSS Feed Showing Wrong Date & Time

Had an issue with a RSS feed from Google Calendar where the date and time was wrong in the feed. It was right in the calendar and in calendar view; however, if you viewed the specific details the date and time was off by hours. It turned out to be that specific calendar’s time zone. Here is a video that shows the steps I walked through.

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Outlook -The synchronisation failed – check the Sync tab for further details

Had a client that uses “CodePLex – Outlook Google Calendar Sync” to sync Outlook calendars with their Google calendars. They were getting a bunch of different errors. The following link lead me down the right path.

https://help.toutapp.com/hc/en-us/articles/203348310-A-Program-Is-Trying-To-Access-Outlook-Email-Address-Information

  1. Open Outlook 2010, go to “File/Options/Trust Center” menu item, and then click on the “Trust Center Settings” button at the right side of the dialog box.
  2. From there, select the “Programmatic Access” menu item. At the bottom of this dialog, note what your “Antivirus status” is. If it is “Invalid” then close Outlook, navigate to where its “OUTLOOK” program icon is on your disk (typically it sits in the “Program Files (x86)/Microsoft Office” folder), and then right-click this icon and select “Run as administrator” from the pop-up-menu. If you get a warning, then select “allow” or “yes” to continue.
  3. Then in Outlook, go back to “Programmatic Access” as described above, and you should see your antivirus status updated to “Valid” (assuming you have an up-to-date antivirus program on your computer).
  4. Exit Outlook.

It seems like there was an issue with the trust center and antivirus. I discovered there wasn’t any antivirus on the machine. When I installed their Vipre anti-virus and restarted the machine this fixed the issue.

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Gmail in Outlook – Can Log Into Gmail But Outlook Won’t Authenticate

Had a customer who needed to change their Gmail password. When they opened Outlook it asked for the  new password, so they entered it. Outlook keep prompting for the new password.

The customer could go to Gmail and log right in.

It turned out to be Google needs this account to be “Less secure apps” section of your Gmail account. It should be here https://myaccount.google.com/lesssecureapps. Turn on this feature.

Let us know if this solution helps you…