Godaddy Cpanel Email Can Send But Not Receive

We recently set up a new Godady CPanel hosting and set up the main email account for this domain. We didn’t want to miss any emails so the email account was set up just like the old hosting CPanel email. We were hoping for a quick switch.

We were able to send from this new email account, but couldn’t receive email. We used the website http://www.mailtester.com and it was showing an error that the email address didn’t exist.

Back in the CPanel account I clicked on MX Entry and we could see it was set for “Remote Exchanger” we changed this to “Local Exchanger” and everything was working.

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Godaddy CPanel Vs. Managed WordPress

Setting up a customer on new hosting I choose CPanel because that is what I was use to, but given the option of Managed WordPress I decided to go with the managed. Managed WordPress will take care of the core updates which will keep the customer’s site safer.  Godaddy was easy to work with and allowed me to switch plans since the CPanel was just purchased a few days before.

They refunded and re-issued new managed WordPress hosting. I ran the install for the site even though the site was build and I really needed to install my full copy of the site. What i discovered was with the Managed WordPress you get the WP101 video library preinstalled. This is $17.00 yearly value.

The issue I ran into was there is no email with this basic account. This was an issue since I had priced the site to come with some basic email. I called Godaddy and was able to get the CPanel product added back and refund the Managed WordPress product.

Managed WordPress is awesome unless you need cheap email.

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Godaddy Cpanel Email – Can Send But Not Receive

We had a customer discontinue their email package from Godaddy and started to just use the CPanel email. A week later customer wasn’t receiving emails. I could login in to the webmail and send, but I couldn’t receive.

The issue was with the DNS and the mail record. The MX had 2 records and the 2 CName had two mail records that needed to be deleted and a MX & an A record needed to be added.

Here is the link I got from Godaddy that gave me the settings I needed.

https://www.secureserver.net/help/article/8852?pl_id=440848&v=1

You can quickly access your DNS in a Godaddy account by going to https://dcc.secureserver.net.

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Install Godaddy SSL Certificate Into A 2010 Exchange

We got a notification from Godaddy that our SSL has been renewed and is ready to be downloaded and installed. This download will not work you will need to Re-key, wait for verification ( 30 minutes ), and install this new certificate.

  • Log into the Exchange Console and click on “New Exchange Certificate“.
  • Give the new cert a name. I prefer to match the domian the cert is for such as “mail.mydomain.com“. If the common name doesn’t match the certificate name you will get warnings when you visit the page.
  • We often don’t use the “wildcard” feature, so we leave it blank.
  • In the Exchange Configuration page we set the following settings.
    • Client Access Server ( Exchange Active Sync )
      Check “enable” and use “mail.mydomain.com“.
    • Client Access Server (Web Services, Outlook Anywhere, and Autodiscover)
      Check “Enable Web Services is enabled“.
      Check “Outlook Anywhere is enabled
      External host name for your organization
      remote.domain.com, mail.domain,com
      Check “Autodiscover used on the Internet
      Check “Short URL
      Autodiscover URL
      remote.domain.com
    • Client Access Server (POP/IMAP)
      Don’t check anything. We don’t use these anymore, but you can if you need it.
    • Unified Message Server
      Do not check this.
    • Hub Transport Server
      Leave these unchecked.
    • Legacy Exchange Server
      Leave unchecked.
  • Click Next
  • Certificate Domains
    Verify the Domains and click next.
  • Organization and Location – Just fill out the company information
  • In the Certificate Configuration verify the “CN” or “Common name” is “mail.mydomain.com” and click “New“.  The certificate will complete, but it will take up to an hour to be verified. After that you can download it from Godaddy.
  • Log into the Godaddy account and to the Certificates area. Find the Cert you are looking for, select the type, and hit download.
  • Unzip the download.
  • Go back to the Exchange server, select the “pending” cert, and click on the “Complete Pending Request”.
  • Hit browse to find the “.crt” file. You will need to change file type to “All Files(*.*)
  • Select your “.crt” file and hit the “open” button.
  • Hit the complete button.
  • You can now go back to the Exchange Server and assign Services such as IIS, SMTP to the cert.

 

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Godaddy Hosting – upload_max_filesize – How Do I Increase My Upload Size

My Joomla install told me the upload_max_filesize is 2M. I changed this in my PHP5.ini file on the server, but this had no effect. I learned later that this takes time to become in effect.

A faster way is to “PHP Selector”. You will see “Switch to PHP Options” in the upper-right. Click on this.  Click on the number next to “upload_max_filesize” and change it to what you want. Godaddy said to keep it under a Gig or you will have issues.

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