Acquiring TWAIN / Scan Into Softdent Takes Minutes

We had a customer with issue on several machines. One day one person had it and then a few days later another person had the issue on a different machine. I used the “Resource Manager” and saw that the memory was a little over 75% used. The biggest hog of memory was Skype using about 3 gigs of the memory.

The computer it self had 4 gigs of memory so essentially 75% was used by Skype. They barely use Skype. When the “Process Tree” was killed and Skype was quit the scanning into Softdent worked quickly.

Let us know if this helped you…

 

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